What are the AtomStack refurbished machines and accessories?
- Undergoes full functionality testing, where any defective modules are replaced;
- Is put through a thorough cleaning and inspection process;
- Is repackaged (including appropriate manuals, and parts);
- Undergoes the same basic testing procedures and is assessed with the same technical guidelines as new AtomStack products;
- Some of the refurbished products may have slight signs of wear, which will not affect the normal functionality of the machine. Return requests for such reasons will not be entertained.
- The warranty for AtomStack's refurbished products is three months. (However, refurbished products can only be exchanged for refurbished products, not new products)
Specifications:
Product model | AtomStack A20 PRO |
Engraving size | 400*400mm/15.75*15.75 |
Engraving material | wood bamboo cardboard plastic leather PCB board alumina non-reflective plated and lacquered metal 304 mirror stainless steel glass ceramic cotton cloth slate |
Cutting material | cardboard non-woven fabric wood board acrylic some thin plastic sheets sponge |
Whole machine power | 130W |
Machine power | 90W |
Laser output optical power | 20-21W |
Laser wavelength | 455±5nm |
Engraving accuracy | 0.01mm |
Focusing method | Fixed-focus laser no focusing |
Laser protective cover | There is a protective cover on the laser to protect the user's eyes and there is no need to wear additional protective glasses. At the same time prevent pets from scratching the laser spot. |
Operating software | LaserGRBL LightBurn support for Win XP/Win 7/Win 8/XP/Win 10 system |
Supported file formats | NC BMP JPG PNG DXF |
Data transfer method | USB connection |
Power supply | International standard power input: 100-240V AC 50/60Hz output: 12V 5A |
Certification | CE FCC RoHS FDA PSE |
Single package size | 560*520*165mm/22.05*20.47*6.5 |
Single equipment net weight | 7.22kg |
Single equipment package gross weight | 9.92kg |
Features:
1. Ultra-high power: the world's first 20W Pro optical power laser engraving machine. The latest four 6W laser coupling technology powerful can cut 10mm paulownia wood board 8mm black acrylic board at one time and even cut 0.05mm stainless steel sheet.
2. The product is equipped with the F30 Pro upgraded air kit as standard: the cutting ability has been greatly improved and the cutting accuracy and cutting quality can also be greatly optimized.
3. The newly upgraded AtomStack self-developed 32-bit motherboard: built-in 256-bit color scale map making the engraving work finer and higher contrast so that your engraving is not only black.
4. Newly designed laser: Tired of fixed focus film? Do you think air assist is not beautiful enough? Now the new A20 Pro laser has a built-in tool-free focusing module and a built-in air-assist system which is simple and beautiful without the interference of wires.
5. AtomStack's self-developed mobile phone APP: AtomStack's self-developed mobile phone APP is now online in major for Android application markets and for Apple APP store (you can also scan the QR code of the manual to download) small size and multi-function bringing a new control experience come and try it.
6. New filter panorama glass eye protection design: The panoramic filter glass protective cover is very good for your eyes filtering 97% of UV light you and the people around you can watch the laser engraving without wearing goggles. Reduce your goggle expense and the inconvenience of wearing goggles.
7. Sturdy and easy-to-install structure design: The all-aluminum anodized structure design makes the machine more durable and improves the accuracy of engraving. The whole structure is designed for quick installation and it can be installed in 20-30 minutes generally.
8. Upgraded high-performance fixed-focus laser: engraving without focal length adjustment; the focus spot area of the new laser is only 1/3 of the spot area of other ordinary lasers which can take into account precision engraving and high-energy cutting at the same time. At the same time the laser power of the fixed-focus laser is more stable than that of the zoom laser.
9. Extensive compatibility: The machine is compatible with various mature engraving software such as LaserGRBL LightBurn supports for Win XP / Win 7 / Win 8 / XP / Win 10 also supports for MAC system (LightBurn) engraving file format supports for NC BMP JPG PNG DXF etc.
10. Precision scale line axis: There are precision scale lines on the X axis and Y axis which is convenient for you to measure the length quickly. The 400x400mm large-area engraving range can meet your various engraving needs.
11. Upgraded dual-compression spot coupling technology: the ultra-fine laser focus area is reduced to 0.08*0.1mm the high-density laser can easily cut 20mm thick black acrylic; it can directly engrave mirror stainless steel metal ceramics glass engraving and cutting speed is 40% higher than the ordinary model which is comparable to the effect of the 300W CO2 laser engraving machine.
12. Integral lead screw: The machine uses an integrated lead screw instead of a combined coupling. The stepping motor and the lead screw are integrated which makes the movement of the laser more accurate and the coupling more durable.
13. New laser with knob: It is more convenient and quick to adjust the height of the laser.
14. Support offline engraving: AtomStack A20 PRO is equipped with terminal control panel supports offline engraving you can carry out engraving operations anytime and anywhere without being restricted by the computer.
15. Laser sintering temperature up to 2400℃.
16. Emergency stop button: If there is an accident stop the machine at any time and the carving is safer.
17. Limiter: Yes.
18. Reset switch: Yes.
19. Expandable engraving size: the modular design of the body mechanism only need to replace the frame components you can get 410*850mm/16.14*33.46 large engraving size.
Package List:
1 x Card Reader
1 x TF card
1 x Power adapter
1 x Data cable
1 x Touch screen assembly
1 x HDMI cable
1 x Laser module
1 x X-axis assembly
1 x Y-axis left profile
1 x Y-axis right profile
1 x Profile on base
1 x Profile under base
3 x Foot stand
1 x F30 Pro air assist kit
Shipping Policy
Shipping Time
All products (except the ones marked as “pre-order” in their product titles) you purchase on www.atomstack.com will be delivered to the address of the order within 5 - 30 days (the delivery time will be depending on different shipping methods or warehouses)
For pre-order items, we will deliver within 30 - 40 days.
For refurbished items, we will deliver within 3 - 20 days.
*All Delivery time is estimated, and will longer than expected due to custom clearance, invalid addresses, bad weather and other reason that may slow down the progress irresistibly. Please contact our customer service at official@atomstack.com for more accurate information.
Once customers’ orders are shipped, we the tracking number we provided in the notification email, customers can tracking their shipping routing information at: https://atomstack.com/tools/order_tracking, or the official site of the courier.
Custom Duty
We will ship the products from Shenzhen China while the product is out of stock in US, EU or other warehouses, in this case, we will cover the 100% custom fee for the customer who is located in European Union and North America when the shipping method is non-Express, otherwise, customer should pay all custom fee by themselves.
Click here to view more detailed shipping policy
Warranty Policy
Standard One Year Warranty for laser machines, and 6 months for laser modules.
- AtomStack warrants a product to be free from defects in workmanship and materials, under normal indoor use and conditions, for a period of one year for the original invoice date.
- This warranty is non-transferable and proof of purchase from us or an authorized dealer is required for warranty service.
What Does This Warranty Cover?
We warrant that the Products are free from defects in materials and workmanship under normal use and use in accordance with the respective Product user manual, during the Warranty Period (defined below). Please refer to the Instructions inside each package for a description of proper use and care of the unit.
We agree, at its option during the warranty period to furnish a refurbished or replacement product of equal value in exchange without charge (except for a fee for handing, packing, and insurance which will be incurred by the customer). Such replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on the original dated sales receipt.
What Does This Warranty Not Cover?
This Warranty does not cover damages directly or indirectly arising or resulting from or during:
- Damage resulting from misuse, abuse, negligence, accidents, or shipping damage.
- Any condition resulting from incorrect or inadequate maintenance or care.
- Use with another product or other damage or loss suffered by the use or combination of any other item.
- Damages incurred during improper or inadequate maintenance.
- Repairs by an unauthorized service technician.
Open Box & Clearance Items
- Open Box items are products that have damaged packaging or are otherwise not suitable to be sold as new. All items are tested to be working by a member of our team.
- Open Box items come with a 6-month warranty instead of the standard 12 months warranty and are not eligible for any warranty extension offered to new products. We will not accept returns of Open Box items due to cosmetic damage or other non-performance-related issues. All sales of Open Box items are final and not eligible for a return or refund.
In case of arrival defects, reach out to official@atomstack.com for swift replacements.