What are the AtomStack refurbished machines and accessories?
- Undergoes full functionality testing, where any defective modules are replaced;
- Is put through a thorough cleaning and inspection process;
- Is repackaged (including appropriate manuals, and parts);
- Undergoes the same basic testing procedures and is assessed with the same technical guidelines as new AtomStack products;
- Some of the refurbished products may have slight signs of wear, which will not affect the normal functionality of the machine. Return requests for such reasons will not be entertained.
- The warranty for AtomStack's refurbished products is three months. (However, refurbished products can only be exchanged for refurbished products, not new products)
|Product model||AtomStack A5 PRO 40W|
|Engraving materials||wood bamboo cardboard plastic leather PCB board aluminum oxide non-reflective electroplated layer and painted layer metal blackened utility knife|
|Cutting material||cardboard non-woven fabric thin wood chips acrylic some thin plastic boards|
|Laser electric power||40W|
|Laser output optical power||5-5.5W|
|Focusing method||Fixed focus laser no focusing|
|Laser protective cover||There is a protective cover on the laser to protect the user's eyes no need to wear additional protective glasses. At the same time prevent pets from grabbing the laser point|
|Operating software||LaserGRBL LightBurn support Win XP / Win 7 / Win 8 / XP / Win 10 system|
|Supported file formats||NC BMP JPG PNG DXF|
|Data transmission method||USB connection|
|Power supply||International standard power input: 100-240V AC 50/60Hz output: 12V 5A|
|Equipment net weight||3.426kg|
1. New eye protection design: the laser protective cover can protect your eyes very well filtering 97% of ultraviolet light you and the people around you can watch laser engraving without wearing goggles. Reduce your goggle expense and inconvenience of wearing goggles.
2. Sturdy and easy-to-install structure design: The all-aluminum alloy anodized structure design makes the machine more durable and improves the engraving precision. The whole structure has been designed for quick installation and the installation can generally be completed in 10-20 minutes.
3. Upgraded version of high-performance fixed-focus laser: it can engrave without adjusting the focal length; the focal spot area of the new laser is 50% smaller than that of other ordinary lasers which can take into account precision engraving and high-energy cutting at the same time. At the same time the laser power of the fixed-focus laser is more stable than that of the zoom laser.
4. Wide compatibility: the machine is compatible with various mature engraving software such as LaserGRBL LightBurn supports Win XP / Win 7 / Win 8 / XP / Win 10 and also supports for MAC system (LightBurn) engraving file format supports NC BMP JPG PNG DXF etc.
5. Precise scale line axis: X-axis and Y-axis contain precise scale lines which is convenient for you to quickly measure the length. The 410x400mm large-area engraving area can meet your various engraving needs.
6. Ultra-fine compression laser: The optical power of the laser is 5-5.5W the focal area of the ultra-fine laser is reduced to 0.2mm2 high-density laser black acrylic; it can directly engrave smooth stainless steel metal and ceramics.
7. Integral screw rod: The machine uses an integral screw rod instead of a combined shaft coupling. The stepping motor and the screw rod are integral which makes the movement of the laser more precise and the coupling more durable.
All products (except the ones marked as “pre-order” in their product titles) you purchase on www.atomstack.com will be delivered to the address of the order within 5 - 30 days (the delivery time will be depending on different shipping methods or warehouses)
For pre-order items, we will deliver within 30 - 40 days.
For refurbished items, we will deliver within 3 - 20 days.
*All Delivery time is estimated, and will longer than expected due to custom clearance, invalid addresses, bad weather and other reason that may slow down the progress irresistibly. Please contact our customer service at email@example.com for more accurate information.
Once customers’ orders are shipped, we the tracking number we provided in the notification email, customers can tracking their shipping routing information at: https://atomstack.com/tools/order_tracking, or the official site of the courier.
We will ship the products from Shenzhen China while the product is out of stock in US, EU or other warehouses, in this case, we will cover the 100% custom fee for the customer who is located in European Union and North America when the shipping method is non-Express, otherwise, customer should pay all custom fee by themselves.
Click here to view more detailed shipping policy
Standard One Year Warranty for laser machines, and 6 months for laser modules.
- AtomStack warrants a product to be free from defects in workmanship and materials, under normal indoor use and conditions, for a period of one year for the original invoice date.
- This warranty is non-transferable and proof of purchase from us or an authorized dealer is required for warranty service.
What Does This Warranty Cover?
We warrant that the Products are free from defects in materials and workmanship under normal use and use in accordance with the respective Product user manual, during the Warranty Period (defined below). Please refer to the Instructions inside each package for a description of proper use and care of the unit.
We agree, at its option during the warranty period to furnish a refurbished or replacement product of equal value in exchange without charge (except for a fee for handing, packing, and insurance which will be incurred by the customer). Such replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on the original dated sales receipt.
What Does This Warranty Not Cover?
This Warranty does not cover damages directly or indirectly arising or resulting from or during:
- Damage resulting from misuse, abuse, negligence, accidents, or shipping damage.
- Any condition resulting from incorrect or inadequate maintenance or care.
- Use with another product or other damage or loss suffered by the use or combination of any other item.
- Damages incurred during improper or inadequate maintenance.
- Repairs by an unauthorized service technician.
Open Box & Clearance Items
- Open Box items are products that have damaged packaging or are otherwise not suitable to be sold as new. All items are tested to be working by a member of our team.
- Open Box items come with a 6-month warranty instead of the standard 12 months warranty and are not eligible for any warranty extension offered to new products. We will not accept returns of Open Box items due to cosmetic damage or other non-performance-related issues. All sales of Open Box items are final and not eligible for a return or refund.
In case of arrival defects, reach out to firstname.lastname@example.org for swift replacements.